e-mail: turtlelovedesigns@yahoo.com
telephone: (386) 451-5273

Placing An Order:

To order, E-mail or phone us with the following information:
1. The name of the item(s) you would like to order
2. Preferred method of payment
3. Full name, telephone number and shipping address
4. If shipping insurance is desired, and any special handling requests (for example, overnight shipping)

We will quickly respond to your email order, and send you email confirmation indicating total price including shipping. Should you wish to use Visa, Mastercard, American Express or Discover, we will contact you by phone for this information, unless you choose to use PayPal.

Items are shipped once payment has been received and cleared.

Method of Payment

Payment can be made with Visa, Mastercard, American Express, Discover,  or money order. Additionally, we accept payment through PayPal on-line service. We will ship merchandise upon credit card approval, once the funds have cleared for a personal check or money order, or PayPal payment notification has been received.

Mailing address for payments (Money Orders only) :

Turtle Love Designs
1900 John Anderson Drive
Ormond Beach, FL 32176

Shipping Information:

• All orders are shipped by USPS  Priority Mail unless otherwise requested.
• Shipping costs are $4.05 per order. Insurance is $1.10 per order and is optional.
• Should you request other shipping methods, we will confirm shipping costs for you and e-mail you with this information so you can include in your payment.
• At this time we ship only to the United States.
• Please check back to see if there are any changes to this policy.
• Please e-mail me with any questions.

Return Policy:

• We encourage you to  purchasing insurance for shipping in case merchandise is lost or damaged in transit.
• Customers not satisfied with purchase or quality of purchase can return item(s) for 100% refund upon receipt of returned merchandise.
• We must be notified within 3 days of receipt should you wish to return any merchandise.